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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Km. 12.5 Blvd Kukulcan, Cancun, Mexico, 77500
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Oceanfront Queen Studio
Max:
2 persons
390 sq. feet 
Bed options:
1 King Size Bed
Sea view
Shower
Bathtub
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One-Bedroom Villa
Max:
2 persons
725 sq. feet 
Bed options:
1 King Size Bed
Sea view
Shower
Bathtub
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One-Bedroom Oceanfront Villa
Max:
2 persons
725 sq. feet 
Bed options:
1 King Size Bed
Sea view
Shower
Bathtub
Check Prices
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Getting around

Explore a range of transportation options for your spa getaway

City Center
Cancun 6.4 mi
Airports
Cancun (CUN) 13.1 mi
Isla Mujeres (ISJ) 18.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Baggage storage
  • Locker room
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Tennis court
  • Golf course

Guest Parking

  • Dryer

Services

  • Valet parking
  • Room service
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Stores/Commercial services

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar

Business

  • Business center

Children

  • Cribs
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club

Spa & Leisure

  • Infinity pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Garden area
  • BBQ facilities
  • Spa & wellness center
  • Jacuzzi
  • Massage
  • Shallow end

Room features

  • Air conditioning
  • Garden furniture
  • Tea and coffee facilities
  • Dining table

Bathroom

  • Washing machine
  • Free toiletries

Self-catering

  • Dryer

Media

  • Flat-screen TV
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Location

Km. 12.5 Blvd Kukulcan, Cancun, Mexico, 77500
Map view
street view
Km. 12.5 Blvd Kukulcan, Cancun, Mexico, 77500
Nearby
Mall
La Isla Shopping Village
600 ft
Museums
Cancun Wax Museum
100 ft
Blvd. Kukulcan Km 12
Yamil Lu'um Archeological Site
100 ft
Aquarium
Interactive Aquarium
400 ft
Punta Nizuc - Cancun 1835
Scorpion's Temple ruins
100 ft
Shopping Area
Fashion Harbour
100 ft
Mall
La Madonna
100 ft
Parks
arte Garden
500 ft
Restaurants
Duna Sports Bar
0 ft
Blvd. Kukulcan Km 12.5 Westin Lagunamar
Oceano
100 ft
Blvd Kukulcan KM. 12.5 The Westin Lagunamar Ocean Resort Villas & Spa
Cheesters
500 ft
Blvd Kukulcan Km 15
Baskin Robbins El Parian
500 ft
Boulevard Kulkulman
Thai Lounge
500 ft
La Isla Shopping Village
Pepe's pier
600 ft
Royal pier
MB Restaurant
900 ft
Boulevard Kukulcan Km. 12.5 Zona Hotelera
Italiannis
500 ft
Plaza la Isla

Reviews and Ratings <br />

Feedback from previous guests about their experience.
82%
loved the resort and would return for another relaxing stay
Outstanding staff
Great amenities
Room cleaning issue
Dining inconsistency
8.2/10
Great
Rooms
8.4
Location
9.6
Service
7.8
Dining
6.8
Guest reviews
8.2/10
based on 5 reviews
4.5/5 based on 7461 reviews
8.6
8.6/10 based on 418 reviews
#48 of 267 hotels in Cancun based on Tripadvisor
Olivia
United Kingdom, January  2025
8.6/10

Our stay at the Westin Lagunamar was absolutely fantastic, marked by the outstanding hospitality from the staff and an incredibly welcoming atmosphere. The room we had was spacious and clean, complete with modern amenities like a kitchenette and washer/dryer. The location couldn't have been better as it was within walking distance to great dining options and shopping. However, there was a minor hiccup with room cleaning on one day, which was a bit disappointing. Overall, it was a great experience with excellent value for money.

Rooms
9.0
The room was spacious and clean, equipped with a kitchenette, washer/dryer, and jet tub. It was very comfortable and had plenty of outlets for our electronics.
Service
8.0
The service was exceptional, with staff going above and beyond to make us feel welcoming. Although we experienced one day without room cleaning, the kindness we received made up for it.
Location
10.0
The location was perfect, right across from a mall and close to various restaurants and attractions. Getting around was super easy with convenient public transport nearby.
Dining
7.0
While we enjoyed the breakfast options like made-to-order eggs and pancakes, the overall dining experience varied, with some meals not meeting our expectations.
Facilities
9.0
The resort had superb facilities including well-maintained pools and a lovely beachfront. It made our stay enjoyable and relaxing.
Outstanding staff
Room cleaning issue
Anthony
United Kingdom, December  2024
8.4/10

My stay at the resort was truly memorable. The cleanliness of the rooms and the amazing service from the staff made me feel right at home. The location is fantastic with easy access to shopping and dining options. However, I did encounter issues with the amenities, as not everything was readily available, and the dining experience could have used more variety.

Rooms
8.0
The rooms were clean, spacious, and equipped with a full kitchen and washer/dryer, which was a huge plus for my family. However, we only had one double bed, and the sofa bed wasn't the most comfortable for my son.
Service
10.0
The service was outstanding! The staff were genuinely friendly and always ready to help with a smile. I felt well taken care of throughout my stay.
Location
9.0
The location is wonderful, situated conveniently across from a mall and close to various restaurants, making it easy to explore the area.
Dining
7.0
While the dining options were decent, I found the breakfast menu a bit lacking in variety. It would be great to have more fresh options available.
Facilities
8.0
The pool and other amenities were generally good, but I found that not everything was as accessible as I had hoped, which diminished the experience slightly.
Victoria
United Kingdom, November  2024
7.0/10

This resort has its charm with stunning views and clean grounds, but the overwhelming push for time share sales makes it hard to relax. The staff seems more focused on sales than on service, which detracted from my overall experience. While the room was nice, the constant calls from sales staff were frustrating. The beach and amenities are beautiful, but be prepared for a less than ideal check-in experience.

Rooms
7.0
The room was spacious with great views and well-equipped, but lacked some modern conveniences.
Service
5.0
The service was very inconsistent; some staff were friendly, but many were solely focused on sales tactics.
Location
9.0
The location is great, close to various attractions and right on the beach, which is a big plus.
Dining
6.0
Dining options were decent, but nothing stood out as exceptional.
Facilities
8.0
The facilities were well-maintained and the pools were enjoyable, but the beach had strong currents that made it less accessible.
Stunning views
Time share pressure
Harper
United Kingdom, November  2024
8.0/10

I had an amazing time at the Westin Lagunamar! The beach is stunning, with soft white sand and aqua waters perfect for a dip. The rooms are clean and well-equipped for a relaxing stay, although they could be a bit louder with connecting doors to neighboring rooms. The dining options were delicious, especially with fresh and healthy choices available, but there could be more breakfast variety. Overall, this place is excellent value for a family getaway, but be prepared for the occasional sales pitch on timeshare opportunities.

Rooms
8.0
My room was clean and comfortable, equipped with a kitchenette and amenities like a washer/dryer and a jet tub. However, we had a connecting door to another room, which made it a bit noisy at times.
Service
6.0
The service was different from what I expected. While some staff were very respectful and courteous, there were indications of poor management leading to a feeling of being funneled into sales presentations.
Location
10.0
The location is fantastic, with a huge mall right across the street and numerous excellent restaurants within walking distance.
Dining
7.0
Dining options were fabulous, with healthy choices available and freshly made meals, but I did wish for a broader selection during breakfast.
Facilities
9.0
The facilities were impressive overall, with a beautiful pool area and beachfront that was well-maintained.
David
United Kingdom, September  2024
9.2/10

Our stay at The Westin Lagunamar was absolutely delightful! The location is ideal, right across from La Isla and surrounded by great dining options. The spacious rooms offered stunning views, while the staff truly made this vacation memorable with their outstanding service. The breakfast buffet had plenty of choices, although it was just average. Overall, we enjoyed wonderful amenities like beautiful pools and a well-kept beach, but the breakfast didn't quite exceed expectations.

Rooms
10.0
The room was spacious and modern, complete with a stunning view and a well-equipped kitchen. It was perfect for our family needs.
Service
10.0
The service was exceptional! Every staff member went above and beyond to make us feel welcome, particularly Abigail, Ignacio, and Alejandro.
Location
10.0
The hotel is perfectly situated in Cancun's hotel zone, making it easy to access shopping and excellent restaurants.
Dining
7.0
The breakfast buffet was decent, with a few standout items like the fresh juice, although overall it was just average.
Facilities
9.0
The facilities, especially the pools, were beautifully maintained and provided a relaxing environment.
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Rooms and Guests2 Guests, 1 Room