The Westin Lagunamar Ocean Resort Villas & Spa Cancun, Cancun
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Key details
About Resort
Boulevard Kukulcan Km 12.5, Lt 18 Zona Hotelera,
Cancun,
Mexico,
77500,
Quintana Roo
“The hotel's location right across from La Isla offered us delightful dining and shopping options just steps away from our villa.”view full review
The Westin Lagunamar Ocean Resort Villas & Spa Cancun features beachfront villa rentals with spacious accommodations and multiple dining options. This 5-star family-friendly resort includes amenities like an infinity pool, spa services, and no resort fees.
Rooms & Amenities
Every villa at The Westin Lagunamar Ocean Resort Villas & Spa Cancun includes a fully equipped kitchen or kitchenette, spacious living areas, and a private balcony offering ocean views. Some villas accommodate up to eight adults in over 106 m², providing generous space for family gatherings or group vacations.
Dining & Culinary Options
Dining options at the Westin include Oceano, featuring an à la carte menu with local and international dishes, as well as casual options like Duna Sports Bar and Viento Bar & Grill for poolside dining. Guests can also prepare meals using fresh ingredients from the Tierra Market.
Leisure & Recreation
Recreational facilities include three pool areas, with features such as a swim-up bar, waterslides, and a zero-entry pool for relaxation. The resort also offers activities like aqua aerobics and mini golf, catering to both adults and children.
Services & Local Area
The Westin's 24-hour concierge assists with planning activities and arranging transportation. Guests can explore local attractions like Tulum and Chichén Itzá, with easy access to nearby shopping at La Isla Shopping Village and Luxury Avenue.
View all
Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Explore a range of transportation options for your spa getaway
City Centre
Cancun
6.4
mi
Airports
Cancun (CUN)
13.1
mi
Isla Mujeres (ISJ)
18.4
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Amazing Pools Experience
“The Westin Lagunamar features three stunning pools, two of which offer access to a swim-up bar. I absolutely loved lounging by the infinity pool that overlooked the ocean. It truly was the perfect spot for relaxation with a drink in hand!” view full review
Comfortable and Well-Equipped Rooms
“Our room was immaculate and beautifully decorated, complete with an ocean view balcony. The kitchenette was well stocked for quick meals, and having a washer and dryer in the room was incredibly convenient for a longer stay.” view full review
Delicious Dining Options
“I enjoyed the breakfast at Oceana, where they offered a sizeable buffet with plenty of options. We also ordered room service a couple of times, and every meal we had was delicious and well-presented.” view full review
General
No smoking on site
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Private beach
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Tennis court
Golf course
Guest Parking
Dryer
Services
Valet parking
Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Dining
Restaurant
Poolside snack bar
Snack bar
Children
Cots
Children's pool
Water slides
Children's play area
Kids club
Spa & Leisure
Infinity pool
Beach access
Beach umbrellas
Sun loungers
Garden area
BBQ facilities
Spa & wellness centre
Sauna
Jacuzzi
Massage
Shallow end
Room features
Air conditioning
Garden furniture
Tea and coffee facilities
Dining table
Bathroom
Washing machine
Free toiletries
Self-catering
Dryer
Media
Flat-screen TV
Show more
Location
Boulevard Kukulcan Km 12.5, Lt 18 Zona Hotelera,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
Boulevard Kukulcan Km 12.5, Lt 18 Zona Hotelera,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Landmark
Avenida Kukulkan
2900 ft
Beach
Playa Marlin
2900 ft
Mall
Luxury Avenue
3500 ft
Landmark
Museo Sensorial del Tequila
2700 ft
Museum
Museo Subacuatico de Arte
4400 ft
Landmark
Museo de Arte Popular Mexicano
3700 ft
Mall
Kukulcan Plaza
4400 ft
Shopping Area
Luxury Avenue Cancun
3200 ft
Shopping Area
Flamingo Mall
3000 ft
Landmark
Marlin Beach
2400 ft
Landmark
Parque Ventura Cancun
3700 ft
Night club
Coco Bongo
1.9
mi
Landmark
Cancun Convention Center
2.0
mi
Landmark
Water Park at The Grand
1.1
mi
Landmark
Dolphinaris Cancun
1.3
mi
Night club
H Roof
1.3
mi
Beach
Chac Mool Beach
1.6
mi
Night club
The City Nightclub
1.9
mi
Night club
Palazzo
2.0
mi
Museum
Mayan Museum of Cancun
2.6
mi
Beach
Playa Forum
1.9
mi
Night club
Daddy'O
1.9
mi
Nearby
Mall
La Isla Shopping Village
600 ft
Museum
Cancun Wax Museum
100 ft
Blvd. Kukulcan Km 12
Yamil Lu'um Archeological Site
100 ft
Aquarium
Interactive Aquarium
400 ft
Punta Nizuc - Cancun 1835
Scorpion's Temple ruins
100 ft
Shopping Area
Fashion Harbour
100 ft
Mall
La Madonna
100 ft
Park
arte Garden
500 ft
Restaurants
Cambalache Cancun
500 ft
Blvd. Kukulcan Km. 12.5 La Isla Shopping Mall
BeachWalk Restaurant
500 ft
Boulevard Kukulcan Km 14.5
Baskin Robbins El Parian
500 ft
Boulevard Kulkulman
Cheesters
500 ft
Blvd Kukulcan Km 15
Thai Lounge
500 ft
La Isla Shopping Village
Italiannis
500 ft
Plaza la Isla
Italianis
500 ft
Kukulcan Blvd 9
Duna Sports Bar
0 ft
Blvd. Kukulcan Km 12.5 Westin Lagunamar
Reviews and Ratings
Feedback from previous guests about their experience.
82%
loved the resort and would return for another relaxing stay
Outstanding staff
Great amenities
Room cleaning issue
Dining inconsistency
8.2/10
Great
Rooms
8.4
Location
9.6
Service
7.8
Dining
6.8
Guest reviews
8.2/10
based on 5 reviews
4.5/5
based on 7461 reviews
8.6
8.6/10 based on 484 reviews
#48 of 267 hotels in Cancun based on Tripadvisor
Olivia
United Kingdom,
January
2025
8.6/10
Our stay at the Westin Lagunamar was absolutely fantastic, marked by the outstanding hospitality from the staff and an incredibly welcoming atmosphere. The room we had was spacious and clean, complete with modern amenities like a kitchenette and washer/dryer. The location couldn't have been better as it was within walking distance to great dining options and shopping. However, there was a minor hiccup with room cleaning on one day, which was a bit disappointing. Overall, it was a great experience with excellent value for money.
Rooms
9.0
The room was spacious and clean, equipped with a kitchenette, washer/dryer, and jet tub. It was very comfortable and had plenty of outlets for our electronics.
Service
8.0
The service was exceptional, with staff going above and beyond to make us feel welcoming. Although we experienced one day without room cleaning, the kindness we received made up for it.
Location
10.0
The location was perfect, right across from a mall and close to various restaurants and attractions. Getting around was super easy with convenient public transport nearby.
Dining
7.0
While we enjoyed the breakfast options like made-to-order eggs and pancakes, the overall dining experience varied, with some meals not meeting our expectations.
Facilities
9.0
The resort had superb facilities including well-maintained pools and a lovely beachfront. It made our stay enjoyable and relaxing.
Outstanding staff
Room cleaning issue
Anthony
United Kingdom,
December
2024
8.4/10
My stay at the resort was truly memorable. The cleanliness of the rooms and the amazing service from the staff made me feel right at home. The location is fantastic with easy access to shopping and dining options. However, I did encounter issues with the amenities, as not everything was readily available, and the dining experience could have used more variety.
Rooms
8.0
The rooms were clean, spacious, and equipped with a full kitchen and washer/dryer, which was a huge plus for my family. However, we only had one double bed, and the sofa bed wasn't the most comfortable for my son.
Service
10.0
The service was outstanding! The staff were genuinely friendly and always ready to help with a smile. I felt well taken care of throughout my stay.
Location
9.0
The location is wonderful, situated conveniently across from a mall and close to various restaurants, making it easy to explore the area.
Dining
7.0
While the dining options were decent, I found the breakfast menu a bit lacking in variety. It would be great to have more fresh options available.
Facilities
8.0
The pool and other amenities were generally good, but I found that not everything was as accessible as I had hoped, which diminished the experience slightly.
Victoria
United Kingdom,
November
2024
7.0/10
This resort has its charm with stunning views and clean grounds, but the overwhelming push for time share sales makes it hard to relax. The staff seems more focused on sales than on service, which detracted from my overall experience. While the room was nice, the constant calls from sales staff were frustrating. The beach and amenities are beautiful, but be prepared for a less than ideal check-in experience.
Rooms
7.0
The room was spacious with great views and well-equipped, but lacked some modern conveniences.
Service
5.0
The service was very inconsistent; some staff were friendly, but many were solely focused on sales tactics.
Location
9.0
The location is great, close to various attractions and right on the beach, which is a big plus.
Dining
6.0
Dining options were decent, but nothing stood out as exceptional.
Facilities
8.0
The facilities were well-maintained and the pools were enjoyable, but the beach had strong currents that made it less accessible.
Stunning views
Time share pressure
Harper
United Kingdom,
November
2024
8.0/10
I had an amazing time at the Westin Lagunamar! The beach is stunning, with soft white sand and aqua waters perfect for a dip. The rooms are clean and well-equipped for a relaxing stay, although they could be a bit louder with connecting doors to neighboring rooms. The dining options were delicious, especially with fresh and healthy choices available, but there could be more breakfast variety. Overall, this place is excellent value for a family getaway, but be prepared for the occasional sales pitch on timeshare opportunities.
Rooms
8.0
My room was clean and comfortable, equipped with a kitchenette and amenities like a washer/dryer and a jet tub. However, we had a connecting door to another room, which made it a bit noisy at times.
Service
6.0
The service was different from what I expected. While some staff were very respectful and courteous, there were indications of poor management leading to a feeling of being funneled into sales presentations.
Location
10.0
The location is fantastic, with a huge mall right across the street and numerous excellent restaurants within walking distance.
Dining
7.0
Dining options were fabulous, with healthy choices available and freshly made meals, but I did wish for a broader selection during breakfast.
Facilities
9.0
The facilities were impressive overall, with a beautiful pool area and beachfront that was well-maintained.
David
United Kingdom,
September
2024
9.2/10
Our stay at The Westin Lagunamar was absolutely delightful! The location is ideal, right across from La Isla and surrounded by great dining options. The spacious rooms offered stunning views, while the staff truly made this vacation memorable with their outstanding service. The breakfast buffet had plenty of choices, although it was just average. Overall, we enjoyed wonderful amenities like beautiful pools and a well-kept beach, but the breakfast didn't quite exceed expectations.
Rooms
10.0
The room was spacious and modern, complete with a stunning view and a well-equipped kitchen. It was perfect for our family needs.
Service
10.0
The service was exceptional! Every staff member went above and beyond to make us feel welcome, particularly Abigail, Ignacio, and Alejandro.
Location
10.0
The hotel is perfectly situated in Cancun's hotel zone, making it easy to access shopping and excellent restaurants.
Dining
7.0
The breakfast buffet was decent, with a few standout items like the fresh juice, although overall it was just average.
Facilities
9.0
The facilities, especially the pools, were beautifully maintained and provided a relaxing environment.
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