The Westin Lagunamar Ocean Resort Villas & Spa Cancun, Cancun ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Boulevard Kukulcan Km 12.5, Lt 18 Zona Hotelera, Cancun, Mexico, 77500

“The hotel's location right across from La Isla offered us delightful dining and shopping options just steps away from our villa.”view full review

The Westin Lagunamar Ocean Resort Villas & Spa Cancun offers spacious beachfront villa rentals with easy access to the Caribbean Sea. This 5-star Cancun hotel features three pool areas and extensive amenities, providing a comprehensive experience for guests without resort fees.

Rooms & Amenities

Villas at The Westin Lagunamar feature a fully equipped kitchen or kitchenette, balconies with ocean views, and spacious living areas. Each accommodation offers complimentary Wi-Fi and is designed for flexibility, allowing guests to prepare meals at their convenience.

Dining Options

Dining options include Oceano for breakfast and dinner featuring local and international dishes, Duna Sports Bar with classic sports bar cuisine, and Viento Bar & Grill offering poolside snacks. Tierra Market provides deli items and essentials for in-villa dining.

Leisure & Services

Leisure facilities include a dramatic infinity pool at the beach and a quiet adult-oriented pool with sea views. Guests can also enjoy activities such as aqua aerobics and mini golf. An on-site concierge is available 24 hours a day for personalized assistance.

Location & Transportation

The Westin Lagunamar is located within the Hotel Zone, home to all-inclusive resorts and sandy beaches. Nearby attractions include the ruins of Scorpion's Temple and various international dining options. Transportation includes easy bus access to local points of interest.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Two-Bedroom Villa Balcony Ocean View

2 persons

103 m²

1 King-size bed and 1 Sofa bed

Ocean view

Shower

Bathtub

room details

Two-Bedroom Oceanfront Villa Balcony Whirlpool

2 persons

103 m²

1 King-size bed and 1 Sofa bed

Shower

Bathtub

room details

Oceanfront Queen Studio Balcony

2 persons

36 m²

1 King-size bed

Shower

Bathtub

room details

One-Bedroom Villa Whirlpool Ocean View

2 persons

67 m²

1 King-size bed and 1 Sofa bed

Ocean view

Shower

Bathtub

room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore a range of transportation options for your spa getaway

City Centre

Cancun 10.3 km

Airports

Cancun (CUN) 21.1 km

Isla Mujeres (ISJ) 29.6 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Amazing Pools Experience

“The Westin Lagunamar features three stunning pools, two of which offer access to a swim-up bar. I absolutely loved lounging by the infinity pool that overlooked the ocean. It truly was the perfect spot for relaxation with a drink in hand!” view full review

Comfortable and Well-Equipped Rooms

“Our room was immaculate and beautifully decorated, complete with an ocean view balcony. The kitchenette was well stocked for quick meals, and having a washer and dryer in the room was incredibly convenient for a longer stay.” view full review

Delicious Dining Options

“I enjoyed the breakfast at Oceana, where they offered a sizeable buffet with plenty of options. We also ordered room service a couple of times, and every meal we had was delicious and well-presented.” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Private beach
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Tennis court
Golf course

Guest Parking

Dryer

Services

Valet parking
Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services

Dining

Restaurant
Poolside snack bar
Snack bar

Children

Cots
Children's pool
Water slides
Children's play area
Kids club

Spa & Leisure

Infinity pool
Beach access
Beach umbrellas
Sun loungers
Garden area
BBQ facilities
Spa & wellness centre
Sauna
Jacuzzi
Massage
Shallow end

Room features

Air conditioning
Garden furniture
Tea and coffee facilities
Dining table

Bathroom

Washing machine
Free toiletries

Self-catering

Dryer

Media

Flat-screen TV

Location

Boulevard Kukulcan Km 12.5, Lt 18 Zona Hotelera, Cancun, Mexico, 77500

Map view

Boulevard Kukulcan Km 12.5, Lt 18 Zona Hotelera, Cancun, Mexico, 77500

City landmarks

Landmark

Avenida Kukulkan

870 m

Beach

Playa Marlin

870 m

Mall

Luxury Avenue

1.1 km

Landmark

Museo Sensorial del Tequila

820 m

Museum

Museo Subacuatico de Arte

1.3 km

Landmark

Museo de Arte Popular Mexicano

1.1 km

Mall

Kukulcan Plaza

1.3 km

Shopping Area

Luxury Avenue Cancun

970 m

Shopping Area

Flamingo Mall

910 m

Landmark

Marlin Beach

730 m

Landmark

Parque Ventura Cancun

1.1 km

Night club

Coco Bongo

3.1 km

Landmark

Cancun Convention Center

3.2 km

Landmark

Water Park at The Grand

1.8 km

Landmark

Dolphinaris Cancun

2.1 km

Night club

H Roof

2.0 km

Beach

Chac Mool Beach

2.6 km

Night club

The City Nightclub

3.1 km

Night club

Palazzo

3.3 km

Museum

Mayan Museum of Cancun

4.2 km

Beach

Playa Forum

3.1 km

Night club

Daddy'O

3.1 km

Nearby

Mall

La Isla Shopping Village

180 m

Museum

Cancun Wax Museum

10 m

Blvd. Kukulcan Km 12

Yamil Lu'um Archeological Site

10 m

Aquarium

Interactive Aquarium

110 m

Punta Nizuc - Cancun 1835

Scorpion's Temple ruins

10 m

Shopping Area

Fashion Harbour

10 m

Mall

La Madonna

10 m

Park

arte Garden

140 m

Restaurants

Cambalache Cancun

150 m

Blvd. Kukulcan Km. 12.5 La Isla Shopping Mall

BeachWalk Restaurant

140 m

Boulevard Kukulcan Km 14.5

Baskin Robbins El Parian

140 m

Boulevard Kulkulman

Cheesters

140 m

Blvd Kukulcan Km 15

Thai Lounge

150 m

La Isla Shopping Village

Italiannis

130 m

Plaza la Isla

Italianis

140 m

Kukulcan Blvd 9

Duna Sports Bar

0 m

Blvd. Kukulcan Km 12.5 Westin Lagunamar

Reviews and Ratings

Feedback from previous guests about their experience.

82%

loved the resort and would return for another relaxing stay

Outstanding staff

Great amenities

Room cleaning issue

Dining inconsistency

8.2/10

Great

Rooms

8.4

Location

9.6

Service

7.8

Dining

6.8

4.5/5 based on 7461 reviews

#48 of 267 hotels in Cancun based on Tripadvisor

Olivia

United Kingdom, January 2025

8.6/10

Our stay at the Westin Lagunamar was absolutely fantastic, marked by the outstanding hospitality from the staff and an incredibly welcoming atmosphere. The room we had was spacious and clean, complete with modern amenities like a kitchenette and washer/dryer. The location couldn't have been better as it was within walking distance to great dining options and shopping. However, there was a minor hiccup with room cleaning on one day, which was a bit disappointing. Overall, it was a great experience with excellent value for money.

Rooms

9.0

The room was spacious and clean, equipped with a kitchenette, washer/dryer, and jet tub. It was very comfortable and had plenty of outlets for our electronics.

Service

8.0

The service was exceptional, with staff going above and beyond to make us feel welcoming. Although we experienced one day without room cleaning, the kindness we received made up for it.

Location

10.0

The location was perfect, right across from a mall and close to various restaurants and attractions. Getting around was super easy with convenient public transport nearby.

Dining

7.0

While we enjoyed the breakfast options like made-to-order eggs and pancakes, the overall dining experience varied, with some meals not meeting our expectations.

Facilities

9.0

The resort had superb facilities including well-maintained pools and a lovely beachfront. It made our stay enjoyable and relaxing.

Outstanding staff

Room cleaning issue

Anthony

United Kingdom, December 2024

8.4/10

My stay at the resort was truly memorable. The cleanliness of the rooms and the amazing service from the staff made me feel right at home. The location is fantastic with easy access to shopping and dining options. However, I did encounter issues with the amenities, as not everything was readily available, and the dining experience could have used more variety.

Rooms

8.0

The rooms were clean, spacious, and equipped with a full kitchen and washer/dryer, which was a huge plus for my family. However, we only had one double bed, and the sofa bed wasn't the most comfortable for my son.

Service

10.0

The service was outstanding! The staff were genuinely friendly and always ready to help with a smile. I felt well taken care of throughout my stay.

Location

9.0

The location is wonderful, situated conveniently across from a mall and close to various restaurants, making it easy to explore the area.

Dining

7.0

While the dining options were decent, I found the breakfast menu a bit lacking in variety. It would be great to have more fresh options available.

Facilities

8.0

The pool and other amenities were generally good, but I found that not everything was as accessible as I had hoped, which diminished the experience slightly.

Victoria

United Kingdom, November 2024

7.0/10

This resort has its charm with stunning views and clean grounds, but the overwhelming push for time share sales makes it hard to relax. The staff seems more focused on sales than on service, which detracted from my overall experience. While the room was nice, the constant calls from sales staff were frustrating. The beach and amenities are beautiful, but be prepared for a less than ideal check-in experience.

Rooms

7.0

The room was spacious with great views and well-equipped, but lacked some modern conveniences.

Service

5.0

The service was very inconsistent; some staff were friendly, but many were solely focused on sales tactics.

Location

9.0

The location is great, close to various attractions and right on the beach, which is a big plus.

Dining

6.0

Dining options were decent, but nothing stood out as exceptional.

Facilities

8.0

The facilities were well-maintained and the pools were enjoyable, but the beach had strong currents that made it less accessible.

Stunning views

Time share pressure

Harper

United Kingdom, November 2024

8.0/10

I had an amazing time at the Westin Lagunamar! The beach is stunning, with soft white sand and aqua waters perfect for a dip. The rooms are clean and well-equipped for a relaxing stay, although they could be a bit louder with connecting doors to neighboring rooms. The dining options were delicious, especially with fresh and healthy choices available, but there could be more breakfast variety. Overall, this place is excellent value for a family getaway, but be prepared for the occasional sales pitch on timeshare opportunities.

Rooms

8.0

My room was clean and comfortable, equipped with a kitchenette and amenities like a washer/dryer and a jet tub. However, we had a connecting door to another room, which made it a bit noisy at times.

Service

6.0

The service was different from what I expected. While some staff were very respectful and courteous, there were indications of poor management leading to a feeling of being funneled into sales presentations.

Location

10.0

The location is fantastic, with a huge mall right across the street and numerous excellent restaurants within walking distance.

Dining

7.0

Dining options were fabulous, with healthy choices available and freshly made meals, but I did wish for a broader selection during breakfast.

Facilities

9.0

The facilities were impressive overall, with a beautiful pool area and beachfront that was well-maintained.

David

United Kingdom, September 2024

9.2/10

Our stay at The Westin Lagunamar was absolutely delightful! The location is ideal, right across from La Isla and surrounded by great dining options. The spacious rooms offered stunning views, while the staff truly made this vacation memorable with their outstanding service. The breakfast buffet had plenty of choices, although it was just average. Overall, we enjoyed wonderful amenities like beautiful pools and a well-kept beach, but the breakfast didn't quite exceed expectations.

Rooms

10.0

The room was spacious and modern, complete with a stunning view and a well-equipped kitchen. It was perfect for our family needs.

Service

10.0

The service was exceptional! Every staff member went above and beyond to make us feel welcome, particularly Abigail, Ignacio, and Alejandro.

Location

10.0

The hotel is perfectly situated in Cancun's hotel zone, making it easy to access shopping and excellent restaurants.

Dining

7.0

The breakfast buffet was decent, with a few standout items like the fresh juice, although overall it was just average.